To be eligible for the automated service, you will need the following:
- Access to the email on the account
- The answer to the secret question
If you do not have these, you will not be able to recover your account without assistance.
Click the link above to recover your username, you should do this even if you are sure you have the right username (are you positive your username is DarkeLf2 and not DarkeLf24893234?)
If you aren't getting the email, check your junk and spam folders. You may also be using the wrong email, try any other emails you have.
Step 2: Reset Password
Entering your Daybreak Username in the required field will generate a password reset email. You will need to know the answer to your secret question (if you have one set.)
Didn't get the email? Make sure you use the Recover Daybreak Username link first to verify that you are using the right email.
You will need to provide the following information:
- Daybreak username*:
- Email address on account*:
- Answer to secret question:
- name on credit card:
- last 4 of credit card:
*You will need to provide either the Daybreak username or email address used on the account in order for customer service to locate your account.
(You may need to create a new account in order to put in a ticket)