How do I Contact Customer Service?

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Click this button.

Contact Support

Once you click the Contact Support button, you'll be presented with a login page (you must have an account to submit a ticket.) If you are unable to log in to your account, create a new one here.

 

H1Z1 Players have the option to login using their Steam account.

After verifying your account through Steam, you will automatically be directed back to our Help site.

If you haven't already given us your email, you will be asked to provide one (and verify it) so that we can assist you.

Important Note: If you are not an H1Z1 player, please use the regular login flow.

 

How do I update my current ticket or see old tickets?

You can update your current ticket by either replying to the email, or you can update it right from the website.

To update your ticket from the website, look for the "My ticket activity" button on the right side of the page.

 

Not seeing the button? Make sure you log into your account first.

 

If you are unable to log in to your account, create a new one here.

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