How can we help?

How do I get around a 4-503 error in the launchpad?

If you are getting this error, you will need to remove the cookies from your launchpad.

 

They are located in one of these locations:

LaunchPad.libs/Cache directory
LaunchPad.libs\LaunchPad.Cache\Cookies:
Delete these 2 files:
  • Cookies
  • Cookies-journal

 

Once that is done, you will need to log in with your user name and password.

 

If you need help with those, you can use this article.