If you are experiencing a client-side issue in EverQuest II, we recommend validating your game assets through the launchpad in case there are any corrupted/missing files in need of repair.

Validate Game Assets through the launchpad

• Run the LaunchPad and log in, but do not press play.
• Click on the Advanced Tools icon (looks like a gear) in the lower left and and choose Validate Game Assets.
• Press the green Validate button to have the LaunchPad check your game files and download any missing or corrupt files.