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Problems with BattlEye service

If you are seeing one of the following problems, it might be due to the BattlEye service:

  • Game hangs at launch or fails to load
  • BattlEye fails to initialize
  • Kicked from the game
  • Stuttering/freezing when launching

You can troubleshoot those errors using the BattlEye FAQ here:

Additionally, you can try deleting the BattlEye folder

  1. Please close the game all the way out.
  2. Then, navigate to the install path for the game, such as "C:\Program Files (x86)\Steam\steamapps\common\Planetside 2\" and delete the BattlEye folder.
  3. Then, verify the integrity of the game cache through Steam.

If none of these fixes work for you, try

Suggestions to Resolve Crashing and Freezing