If you are having problems with one of our games, you should validate the game assets both through the launchpad and through Steam (if purchased or downloaded through Steam.)

*H1Z1 Players should only verify through the Steam client.

Validate Game Assets through the launchpad

• Run the LaunchPad and log in, but do not press play.
• Click on the Advanced Tools icon (looks like a gear) in the lower left and and choose Validate Game Assets.
• Press the green Validate button to have the LaunchPad check your game files and download any missing or corrupt files.

Validate Game Assets through Steam Client

• Run Steam
• Right click on the game in your library.
• Choose Properties.
• Select the Local Files tab
• Click Verify Integrity of Game Cache